7 services
Enterprise VoIP
Cloud and self-hosted telephony designed, deployed and migrated end to end: Zoom Phone, Google Voice, Dialpad, Twilio, FreePBX and SIP trunking, with numbers ported, call flows tested and every change documented.
Services
Voice, messaging, automation and integration services.
Twenty specialist services across enterprise VoIP, AI automation, business SMS, call centers and integrations. Engage one on its own or combine them into a single programme.
- Core services
- 20
- Areas of expertise
- 5
- Platforms
- 23
Areas of expertise
Choose an area
Each area page explains how projects run, what they depend on and which services they include.
3 services
AI Automation
AI voice agents that answer and qualify calls, n8n workflows that move data between your systems, and model-assisted steps that classify, summarise and route, all with human approval where it matters and full logging.
5 services
Business SMS & Messaging
SMS, toll-free and WhatsApp Business messaging set up properly: A2P 10DLC brand and campaign registration, toll-free verification, opt-in and opt-out handling, templates and two-way conversations connected to your CRM.
2 services
Call Center & Technical Operations
Inbound, outbound and blended call centers built on platforms like VICIdial, Twilio and Zoom, with queues, IVR, recording, reporting and the monitoring and technical operations that keep them running every shift.
3 services
API, CRM & ERP Integrations
REST APIs, webhooks and middleware that connect telephony and messaging to your CRM and Odoo ERP, so calls, messages, leads and orders create the right records automatically, without copy and paste.
Start from the problem
Not sure which service you need?
Common problems and where to start. If yours is not here, describe it in an inquiry.
- Our texts are being blocked or filteredA2P 10DLC Registration
- We miss calls after hoursAI Voice Agents
- Our phone system is old and expensiveEnterprise VoIP Solutions
- We have one-way audio or dropped callsSIP Trunking
- Calls and texts never reach our CRMCRM Integrations
- Our dialer is unstable at peak timesCall Center Infrastructure
Directory
All services
Search by service, platform or problem. Filters narrow the list by area.
25 services
Enterprise VoIP Solutions
Design, migration and management of business phone systems: platform selection, numbers, porting, call flows, devices and a tested cutover.
VoIP & TelephonyCovers: VoIP ConsultingVoIP InfrastructureBusiness Phone SystemsNumber Porting
Twilio Solutions
Custom voice, SMS, verification and IVR built on Twilio and connected to your applications, CRM and workflows.
VoIP & TelephonyCovers: Twilio VoiceTwilio MessagingTwilio SMSTwilio VerifyTwilio StudioOTP VerificationIVR Development
Zoom Phone
Zoom Phone designed and deployed for your teams: numbers, sites, auto receptionists, call queues, devices and Bring Your Own Carrier.
VoIP & TelephonyCovers: Zoom BYOCZoom Contact CenterBYOC (Bring Your Own Carrier)
Google Voice
Google Voice for Google Workspace configured with numbers, ring groups, auto attendants, voicemail and porting for your team.
VoIP & TelephonyCovers: Google Voice for Google Workspace
SIP Trunking
SIP trunks connecting your PBX or contact center to carriers, with routing, failover, security and call quality engineered in.
VoIP & TelephonyCovers: SIP RoutingSIP InfrastructureElastic SIP Trunk ConfigurationSIP Server Deployment
FreePBX
FreePBX and Asterisk phone systems deployed, secured and maintained on your server or cloud, with extensions, IVR, queues and recording.
VoIP & TelephonyCovers: PBX DeploymentIssabel PBXAsterisk PBXSoftphone Configuration
Dialpad
Dialpad set up for your teams with numbers, departments, routing, AI transcription and CRM integration.
VoIP & TelephonyCovers: Dialpad Contact CenterDialpad AI
AI Automation
AI agents and model-assisted workflows that read, classify, summarise and route work across your systems, with human approval where it matters.
AI AutomationCovers: AI AgentsAI ChatbotsBusiness Process AutomationLead AutomationSales AutomationEmail AutomationOpenAI IntegrationClaude AI IntegrationMCP Servers
AI Voice Agents
AI voice agents that answer, qualify, book and route phone calls around the clock, connected to your phone system and CRM.
AI AutomationCovers: ElevenLabsVapiRetell AIBland AIAI Receptionist
n8n Workflow Automation
n8n workflows that connect your phone system, messaging, CRM, forms and databases, self-hosted or cloud, with error handling built in.
AI AutomationCovers: CRM AutomationWhatsApp AutomationCommunication Workflow Automation
Business SMS Solutions
Two-way business texting, notifications and reminders on registered numbers, connected to your CRM and team inbox.
SMS & MessagingCovers: A2P MessagingTwo-Way SMSSMS Verification SolutionsPhone Number Verification
A2P 10DLC Registration
A2P 10DLC brand and campaign registration prepared, submitted and fixed, so your US business texting is approved and delivered.
SMS & MessagingCovers: SMS Campaign Registration (10DLC)10DLC Brand RegistrationThe Campaign Registry
Toll-Free SMS
Toll-free numbers verified for business texting, with verification submissions, opt-in evidence and delivery testing handled for you.
SMS & MessagingCovers: Toll-Free VerificationToll-Free Messaging
SMS Campaign Setup
Compliant SMS marketing and broadcast campaigns: opt-in capture, segmentation, scheduling, keywords and reporting.
SMS & MessagingCovers: SMS MarketingBulk SMSText Message Campaigns
WhatsApp Business API
WhatsApp Business Platform onboarding, verified senders, message templates, chatbots and CRM-connected inboxes.
SMS & MessagingCovers: WhatsApp Business PlatformWhatsApp Cloud APIWhatsApp Chatbot
Call Center Infrastructure
Inbound, outbound and blended call centers: dialers, queues, IVR, recording, reporting and carrier capacity built for your floor.
Call Center & OpsCovers: Virtual Call CentersContact Center SolutionsInbound & Outbound Calling SolutionsVICIdialGoAutoDialIVR DevelopmentCall Recording SolutionsCall Analytics
Technical Operations
Monitoring, incident response, maintenance and documentation for telephony, contact center and automation systems in production.
Call Center & OpsCovers: Server AdministrationLinux ServersNetwork InfrastructureMonitoring & AlertingTelecom NOC Support
API Development & Integrations
Custom REST APIs, webhooks and middleware that connect telephony, messaging, CRM, ERP and internal systems reliably.
APIs & CRMCovers: API IntegrationsTelephony API IntegrationTwilio Verify API IntegrationREST APIsWebhooksSoftware Engineering
CRM Integrations
Connect calls, texts, WhatsApp and web leads to your CRM: click-to-call, automatic logging, screen pops and lead routing.
APIs & CRMCovers: CRM AutomationClick-to-CallCall Logging
Odoo ERP
Odoo implementation and integration: CRM, sales, inventory, invoicing and helpdesk configured, with telephony and messaging connected.
APIs & CRMCovers: ERPOdoo ImplementationOdoo IntegrationDigital Transformation
Website Development
Fast, secure business websites and landing pages, with lead forms connected to your CRM and phone system.
AdditionalCovers: Web DevelopmentLanding PagesWebsite Content Writing
Cloud Solutions
Cloud servers and hosting for telephony, automation and business applications, sized, secured and backed up.
AdditionalCovers: Cloud InfrastructureVPS DeploymentAWSAzureDigitalOceanVultrDockerWindows Servers
IT Consulting
Independent technology advice: roadmaps, vendor selection, workplace platforms, domains, email and security reviews.
AdditionalCovers: Technology ConsultingBusiness EmailGoogle WorkspaceMicrosoft 365Domain ManagementDNS ManagementSSLCyber Security
Amazon KDP Publishing
Books prepared and published on Amazon KDP: formatting, cover files, metadata, pricing and upload for eBook and paperback.
AdditionalCovers: eBook PublishingPaperback PublishingBook FormattingBook Cover DesignISBN Registration
IngramSpark Publishing
Books prepared and distributed through IngramSpark for bookstore and library reach, in paperback and hardcover.
AdditionalCovers: Hardcover PublishingPrint Distribution
No matching service found. Try a platform name or describe the problem in your inquiry.
Additional services
Also available alongside the core work
Website development, cloud hosting, IT consulting and book publishing on Amazon KDP and IngramSpark.
Website DevelopmentFast, secure business websites and landing pages, with lead forms connected to your CRM and phone system.Explore service
Cloud SolutionsCloud servers and hosting for telephony, automation and business applications, sized, secured and backed up.Explore service
IT ConsultingIndependent technology advice: roadmaps, vendor selection, workplace platforms, domains, email and security reviews.Explore service
Amazon KDP PublishingBooks prepared and published on Amazon KDP: formatting, cover files, metadata, pricing and upload for eBook and paperback.Explore service
IngramSpark PublishingBooks prepared and distributed through IngramSpark for bookstore and library reach, in paperback and hardcover.Explore service
Process
How every project runs
Four stages, the same discipline every time.
Audit what you run today
Numbers, carriers, call flows, message senders, workflows, integrations and accounts are inventoried, so every decision starts from facts rather than assumptions.
Design the target system
Platform, routing, registrations, automations and data flows are designed and agreed in writing, with what is in scope, what is not and how success is tested.
Build, test and cut over
Everything is built in parallel with live service, tested against real calls, messages and records, then switched over in an agreed window with a rollback ready.
Document, hand over, support
You receive call-flow and integration maps, runbooks and an accounts register, plus a walkthrough. Ongoing support is available under a written agreement.
Next step
Describe the problem. I will shape the scope.
You do not need to know which service fits. Explain what is not working and what you want to achieve.