Enterprise VoIP
Cloud PBX, SIP trunking, Twilio voice and number porting, planned and cut over without dropped calls.
About Noman Akash
A VoIP and AI automation specialist, not a general IT company.
I work where business communications get complicated: carriers and SIP, phone system migrations, SMS registration, call center platforms, AI voice agents and the integrations that connect them to your CRM.
- Specialism
- VoIP · SMS · AI automation
- Engagement
- Hands-on design and delivery
- At handover
- Documentation and full ownership
What I do
The communications work that general IT providers avoid.
Most IT providers can set up email and laptops. Far fewer can trace one-way audio through a NAT, get a rejected 10DLC campaign approved, or connect a dialer to a CRM without duplicate records. That is the work I specialise in.
- Migrating business phone systems to Zoom Phone, Google Voice, Dialpad or FreePBX
- Configuring SIP trunks, carriers, routing and failover for PBXs and dialers
- Building Twilio voice, IVR, SMS and verification into applications
- Registering A2P 10DLC brands and campaigns and verifying toll-free numbers
- Deploying call center platforms, recording and supervisor reporting
- Building AI voice agents and n8n workflows connected to CRMs and Odoo
How I work
Principles behind every project
Phone lines and message channels are how customers reach you. These principles keep changes to them safe.
Audit before changing anything
Every number, route, sender and integration is documented first, so nothing important is discovered during cutover.
Test against real traffic
Calls, messages and records are tested end to end on real numbers and handsets before anything goes live.
Compliance from the start
Registration, consent, recording notices and emergency calling are designed in, not patched on after a problem.
Leave you in control
Accounts, numbers and code in your name, with runbooks your team can use without me.
Working together
Clear scope, clear ownership, no surprises.
Before any configuration changes, we agree in writing:
- What is in scope and what is not
- Which accounts and access you will provide
- The test plan and how the result will be accepted
- The cutover window and rollback plan
- What documentation you will receive
- Any ongoing support, with response times
Expertise
Five areas, one connected system
Each area has its own services and depth. Together they cover how a modern business talks to its customers.
AI Automation
AI voice agents, n8n workflows and model-assisted processes with human oversight.
Business SMS & Messaging
A2P 10DLC, toll-free verification, SMS campaigns and WhatsApp Business API, done compliantly.
Call Center & Technical Operations
Dialers, queues, IVR, recording and the day-to-day technical operations behind them.
API, CRM & ERP Integrations
REST APIs, webhooks, CRM integrations and Odoo ERP connected to your communications.
Next step
Bring me the problem that keeps coming back.
Dropped calls, blocked texts, a dialer nobody trusts, leads that never reach the CRM. Describe it and I will tell you how I would fix it.